|
We
are trying to break the "dot com" mold. Of
the thousands of bottles that we have sold, we have
only had a handful
of returns, and no one has gone to hell. Our goal is to
make our customers happy and free from the guilt of
venial sin. Aside from your satisfaction, we
guarantee
that
the
product to
be free from defects, that it will be shipped
promptly, and that you receive excellent service.
Finally, and most importantly, that if you drink our
water
and follow the directions carefully, we guarantee that
you will NOT GO TO HELL.
Satisfaction
Guaranteed
We
are so confident that you will be satisfied with our
product,
we offer a 30 day money back guarantee. If if when you
recieve your product if you are unsatisfied you may
return the unused
product to us for a refund of the product's purchase price.
We want you to be happy with our products and services
and
recommend us to your friends. We will do anything we can
to make you, our valued customer, satisfied, by either
issuing
a refund or replacing the item free of charge, whichever
you choose based on the circumstances. Please note: We
obviously
cannot replace or exchange a product AND issue a refund,
it's "either or", not both.* Note: A $5.00 dollar
handling charge will be applied against the credit of
the
product's purchase price for each product returned.
Instructions
for returning a product:
- In
order to receive a refund, the product must be returned
to Holy SpringWater™.com.
Product should be returned in original box. Be sure to
repackage with care to insure against breakage/damage.
Any box that we receive that is damaged will be discarded
and a refund will not be processed.
-
In the box with the product please insert the return
form with all required information filled out and signed. The
return form
MUST be included in the box.
Mail the product to:
Returns Department
Holy SpringWater.com
(God knows the address)
We
suggest that you mail it to us return receipt requested
and insured, however we will accept any type of delivery
service such as Federal Express or UPS etc.
Although
returns are processed immediately as received, sometimes
it takes a while for your credit card company or bank to
credit your account. Please allow 2-4 weeks for the credit
to show up on your next statement.
Instructions
for exchanging a product:
Please
e-mail customer service at customerservice@Holy SpringWater™.com
and include your name, order number (your order number starts
with a one and three or four 0's i.e. 10001234 or 10000345)
and product you wish to exchange or replace.
Or,
simply call toll free 1-866-555-1212 and ask to speak to
the customer service department, they will be glad to assist
you (exchanges only).
Please
note: all exchanges are shipped UPS ground, please allow
1-7 days for delivery. Exchanges for orders outside of the
continental United States may incur additional shipping/handling
charges.
*Please
note, due to the nature of this product we can
accept returns of products that have been to hell,
or show evidence of having a spell cast over them.
We reserve the right to refuse a refund in the
event we believe the product has been touched by
an evil spirit. If we refuse a refund based on
our belief the product has been tainted, the product
will be shipped back to the consumer, at the sole
cost to the consumer
|
